Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a) Personal Information

• Full name
• Date of birth
• Gender
• Contact details (phone number, address)
• Aadhaar / ID proof (where required)
• Academic records and qualifications
• Photographs and documents uploaded during admission or portal use
• Payment and transaction details

b) Academic & Institutional Information

• Enrollment number, roll number
• Course details, attendance, grades, results
• Faculty and staff employment details
• Research and academic submissions

c) Technical Information

• IP address
• Browser type and device information
• Cookies and usage logs
• Login timestamps and activity logs

2. How We Use the Information

• Processing admissions and applications
• Managing student, faculty, and staff records
• Conducting academic and administrative activities
• Providing access to ERP, portals, and university services
• Communication of important notices, results, and updates
• Processing fee payments and financial records
• Improving website functionality and user experience
• Ensuring system security and preventing unauthorized access

3. Cookies and Tracking Technologies

RGU’s website may use cookies and similar technologies to enhance user experience, maintain session security, and analyze website traffic and performance.

Users can disable cookies in their browser settings, though some features may not function properly.

4. Data Sharing and Disclosure

RGU does not sell or rent personal data. Information may be shared only:

• With authorized university departments
• With government bodies and regulatory authorities when legally required
• With secure third-party service providers (payment gateway, hosting, SMS/email services) strictly for operational purposes
• When required by law, court order, or legal process

5. Data Security

• Secure servers and encrypted connections (HTTPS/SSL)
• Role-based access controls
• Regular monitoring and system audits
• Secure data storage and backups

Despite best efforts, no online system is completely secure, and users are advised to protect their login credentials.

6. Data Retention

• As long as required for academic, administrative, and legal purposes
• In accordance with university policies and government regulations

7. User Rights

• Access their personal data
• Request correction of inaccurate information
• Request deletion of data (subject to legal and academic requirements)
• Withdraw consent where applicable

Requests can be made through the contact details below.

8. Third-Party Links

RGU’s website may contain links to external websites. RGU is not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

RGU services are intended for students and individuals engaged in academic processes. We do not knowingly collect data from children without appropriate authorization.

10. Changes to This Privacy Policy

RGU may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Information